Merchandise is accepted for exchange or refund if returned in salable condition within 30 days of the ship date. Return shipping costs are customers responsibility.

Exchanges & Returns

Exchange or refund requests must be made within 14 days of order receipt for merchandise purchased at full retail price.

For exchanges simply specify the exchange item and the new color / size or and style on the return/exchange mail to  nicky.asseraf@gmail.com. Include the request in your return package. Simply ship it back to us and we’ll send your new item free of shipping charges. If you have any questions or concerns, please e-mail us at: nicky.asseraf@gmail.com. 

We want you to love your jewellery! If for any reason you are not happy with your purchase, please feel free to contact us. 

Email: nicky.asseraf@gmail.com
Postal Address:
ATT: Nicky Asseraf
582 St Kilda Road
Melbourne, AUSTRALIA, 3004